Privacy Policy

When you use this website, Oxbow Homes may collect information you choose to submit through forms, including your name, phone number, email address, project details, financing interest, service requests, preferred contact information, and related notes.

The website may also collect basic tracking and attribution data, such as landing page, referring page, UTM campaign fields, click identifiers, browser information, and similar website activity details.

Oxbow uses submitted information to follow up with you, review your request, route leads, communicate about financing or service next steps, maintain CRM records, send internal lead notifications, improve website performance, and support internal business operations.

Information submitted through this website may be reviewed by Oxbow team members and routed through approved business tools used for lead handling and customer communication.

SMS consent is optional and is collected separately from a general project, quote, contact, or service request. Providing a mobile number or submitting a website form by itself does not enroll you in Oxbow Homes SMS messages.

When you affirmatively check the optional SMS consent box, Oxbow Homes may send transactional text messages regarding your inquiry, estimates, appointments, project scheduling, documents, invoices, payments, and service updates.

Message frequency varies based on your project and communication activity. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help or contact Oxbow Homes directly.

SMS consent is not a condition of purchase or service. Operational/service SMS consent does not enroll you in promotional messages. Any future marketing SMS program requires separate, appropriate consent.

Oxbow Homes does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties for their marketing or promotional purposes. Service providers may process this information only as needed to provide Oxbow's requested messaging and business services.

Oxbow may use third-party services to operate the website, process form submissions, manage CRM records, send internal notifications, and measure marketing performance. These services may include Vercel, Zapier, Zoho CRM, Resend, Telnyx, Google Analytics, Meta, Google Ads, or similar service providers.

These providers may process information according to their own terms and privacy practices when used as part of Oxbow's website, CRM, analytics, advertising, or communication workflows.

Submitting a form does not guarantee financing approval, home availability, quote approval, service availability, delivery timing, or acceptance by a lender, park, city, county, state agency, or other third party.

Financing, transport, installation, site preparation, paperwork, and service requests remain subject to review, availability, documentation, location requirements, and applicable third-party approval.

Questions about this privacy policy or Oxbow's handling of website submissions can be sent to info@oxbow-homes.com.